License management

1 License overview site
2 Licenserequest
3 Installing a new license

Here you will find all information about the license how to request an extension of your license, or how to install it as soon you received a license.

License overview site

Find your license overview here: http(s)://SERVERNAME/loom-portal/license.htm

This page shows the following information

Current status

Shows if the installed license is valid or invalid. If the license is invalid, no action in the software is possible.

ID-Token (single-node license)

This is the unique token which is bound to the server hardware.

Whenever a hardware peace is replaced, the token will change and license gets invalid.

ID-Token (multi-node license)

Preferred selection for license request

This is the unique token which is bound to the database connection URL.

User + Password + Text box

In this section, you can install new licenses which you received.

Licenserequest

Whenever your license expired or got extended (e.g. more users) you may request a new license

Your request will get checked if it is valid and a new license will get issued as soon as request got approved. After issuing, the license will get sent to the email which is provided in your request.

Installing a new license

After your license was approved and issued, the provided email in the request this receives a license which should like this:

{
  "license" : {
    "vendor-favicon" : "data:image/x-icon;base64,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",
    "id-token-type" : "multi-node",
    "expiry-date" : "2030-12-31",
    "vendor-link" : "https://www.tim-solutions.de",
    "license-issuer" : "eyJ1c2VyIjoic3RlZmFuIiwib3MiOiJXaW5kb3dzIiwiaG9zdG5hbWUiOiJTQkEtTDE0IiwiY3JlYXRpb24tZGF0ZSI6Ik1vbiBNYXkgMDIgMTA6MTk6MTEgQ0VTVCAyMDIyIn0=",
    "vendor-logo" : "data:image/png;base64,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",
    "vendor-name" : "TIM Solutions GmbH",
    "id-token" : "abcbabcbabcbacbabaacbcbaacbcabcabbcabacbabacbab",
    "product-name" : "TIM BPM Suite",
    "customer-name" : "Documentation Sample",
    "max-users" : 1
  },
  "algorithm" : "eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiJ9",
  "signature" : "XmEXaKhyRWT47jQyMCXwuBnrUx-xdzjgO4dzZUSujRSGK0InXHh2OrO8i0ypwb8gV-c3lWgBHlrjEOHpSCCeUQ"
}

This is your license and now be installed via /loom-portal/license.htm. In order to do so, copy the whole content in the text box and provide a super account with https://tim-doc.atlassian.net/wiki/spaces/eng/pages/228230965 in order to install the license.