Mail Nodes

1 Introduction
2 Process variables
3 Deeplinks
4 HTML mails
5 Mail attachments
- 5.1 Description:
- 5.2 FIRST
- 5.3 LAST
- 5.4 ALL
- 5.5 STATIC ATTACHMENTS FROM THE RESOURCE FOLDER
- 5.6 REGEXP
- 5.7 REGEXP FIRST
- 5.8 REGEXP LAST
6 Reply to mail to particular recipients
- 6.1 Reply to one recipient:
- 6.2 Reply to multiple recipients:
- 6.3 Reply to system user:
- 6.4 Reply to group:
- 6.5 Reply to swimlane:
- 6.6 Reply to mail address(es) in a variable:
7 CC Recipients

Introduction

An email can be defined directly in your process model by using Mail Nodes, which are activity shapes from type 'Send'. Each email needs at least one recipient, a mail subject, and a mail body.

Process variables

In every mail node, process variables can be used to integrate information from the form into the mail. For this purpose, the following syntax must be used:

${nameOfTheProcessVariable}

In context, the text of a mail node could look like this:

Mail to:
${mailAdressOfRecipient}

Mail subject:
Info

Mail text:
The email has been sent from the process instance ${processInstanceName}.

Deeplinks

Mail nodes can contain links to specific tasks or instances. For further information, please see Deep links.

HTML mails

The text must be masked in order to send HTML mails. For this purpose, the text must be in included in a CDATA block.

<![CDATA[<html>...]]>

Mail attachments

Description:

Mail nodes can also be used to send documents that belong to the current process. For this purpose, the following parameter must be inserted into the mail text. The 'IDENTIFIER' is used to attach only needed documents and must be adapted according to the following descriptions. It is possible to use more than one identifier in one mail node.

The maximum size of attachments can also be specified in the client profile. If this is exceeded in a mail node, the documents are not attached to the email, but the mail body contains a link for downloading these attachments.

FIRST

The first document added to the process will be attached to the email. This can also be restricted to the file format.

LAST

The latest document added to the process will be attached to the email. This can also be restricted to the file format.

ALL

All documents will be attached to the email. This can also be restricted to the file format.

STATIC ATTACHMENTS FROM THE RESOURCE FOLDER

A document from the resource folder can also be attached directly to the email.

If a file is located in a subdirectory of the resource folder, please include the path to the document.

REGEXP

All attached documents of a process instance with the file format specified in the Regular Expression will be attached to the email. To check the regex expression, use this link.

REGEXP FIRST

The first attached document of a process instance with the file format specified in the Regular Expression will be attached to the email.

REGEXP LAST

The latest attached document of a process instance with the file format specified in the Regular Expression will be attached to the email.

Reply to mail to particular recipients

To ensure that the reply to an email goes to the correct recipient, you can specify who should receive the reply. This has also be entered into the mail text.

Reply to one recipient:

Reply to multiple recipients:

One or more email addresses, users, groups, or swimlanes, separated by comma or semicolon, can be assigned.

Reply to system user:

Reply to group:

Reply to swimlane:

Reply to mail address(es) in a variable:

A variable can contain more than one mail address, but these must be separated by a comma or semicolon.

CC Recipients

One or more email addresses, users, groups, or swimlanes, separated by comma or semicolon, can be assigned. This has to be added to the mail text.