Here you will find all information about the license how to request an extension of your license, or how to install it as soon you received a license.
License overview site
Find your license overview here: http(s)://SERVERNAME/loom-portal/license.htm
This page shows the following information
Current status
Shows if the installed license is valid or invalid. If the license is invalid, no action in the software is possible.
ID-Token (single-node license)
This is the unique token which is bound to the server hardware.
Whenever a hardware peace is replaced, the token will change and license gets invalid.
ID-Token (multi-node license)
Preferred selection for license request
This is the unique token which is bound to the database connection URL.
Whenever the endpoint of the URL changes, the license will get invalid.
This type of license is only available if the database is not on the same server as the JBoss.
User + Password + Text box
In this section, you can install new licenses which you received.
Licenserequest
Whenever your license expired or got extended (e.g. more users) you may request a new license
Your request will get checked if it is valid and a new license will get issued as soon as request got approved. After issuing, the license will get sent to the email which is provided in your request.
Installing a new license
This step requires a valid super account!
After your license was approved and issued, the provided email in the request this receives a license which should like this:
{
"license" : {
"vendor-favicon" : "data:image/x-icon;base64,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",
"id-token-type" : "multi-node",
"expiry-date" : "2030-12-31",
"vendor-link" : "https://www.tim-solutions.de",
"license-issuer" : "eyJ1c2VyIjoic3RlZmFuIiwib3MiOiJXaW5kb3dzIiwiaG9zdG5hbWUiOiJTQkEtTDE0IiwiY3JlYXRpb24tZGF0ZSI6Ik1vbiBNYXkgMDIgMTA6MTk6MTEgQ0VTVCAyMDIyIn0=",
"vendor-logo" : "data:image/png;base64,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",
"vendor-name" : "TIM Solutions GmbH",
"id-token" : "abcbabcbabcbacbabaacbcbaacbcabcabbcabacbabacbab",
"product-name" : "TIM BPM Suite",
"customer-name" : "Documentation Sample",
"max-users" : 1
},
"algorithm" : "eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiJ9",
"signature" : "XmEXaKhyRWT47jQyMCXwuBnrUx-xdzjgO4dzZUSujRSGK0InXHh2OrO8i0ypwb8gV-c3lWgBHlrjEOHpSCCeUQ"
}
This is your license and now be installed via /loom-portal/license.htm. In order to do so, copy the whole content in the text box and provide a super account with Roles in order to install the license.