Prerequisites Installation

On this page, an overview and some tips of what is needed is given for the installation appointment. This page only contains information for the first installation. For updates please contact the responsible project consultant. 

Server

Requirements

Please see this page for System Requirements . 

Access

In order to install the ordered software to the destined environment, the installation team needs access to the server. This can happen by a one-time web session via e.g. Citrix or by a VPN access which also provides the ability to support questions faster than by a web session. Also, it has to be ensured that access to the target server is possible via Remote Desktop or SSH

or

and

Rights

For the installation, it is necessary that the user which connects to the server has administration privileges. On windows server, a local administrator is required and on UNIX systems root privileges must be available.

or

Packages

Availability

For the installation, it is necessary to download packages. It has to be ensured that packages can be downloaded with a minimum of 5000kBit/sec and placed on the server directly or by any protocol like sftp, samba, unc, ... If that is not guaranteed please ensure that an installation package is provided before the installation appointment.

or

and

Obtain license

If the installation is done by the company itself, make sure a support employee is informed and can provide a valid license after installation is completed. Otherwise, getting a valid license can take up to 48 working hours. 

Database

Requirements

Please see this page for System Requirements  for collation and rights on the database.

Access

In order to create the necessary database structure and values, it is required to access the database server via a database client.  There are many ways to get access to the database and more clients which provide access to the database, it is just important that SQL statements can be sent to the database.

Protocol and ports

Protocol

Since the system is a web-based application, HTTP or HTTPS is used to communicate with the application. When the application should communicate over HTTPS a valid SSL Certificate has to be available.

Please visit Architecture for further details. 

Ports and Endpoints

By default, HTTP uses port 80 and HTTPS uses port 443. Before installation, it has to be verified that the used port is forwarded correctly and firewalls do not block this port and the necessary endpoints

Please visit our Architecture page for further details and endpoints.

Modules

If it is planned that additional modules get immediately installed please refer to Module Requirements where every module can be found and what information is needed in order to get the module to work.