Temporary Task Users

Introduction

With the TIM BPM 8.0.0 we introduce a new type of user, the Temporary Task User. The Temporary Task User differs from the Standard User by the following criteria:

Standard users

  1. Have full access to all known features and modules of the TIM BPM Suite.

  2. Access is only restricted by assigning specific roles and rights to ensure meaningful productive operation.

  3. After authentication, standard users can, for example, start new processes, view task/task lists and use all features for processing, controlling and analysing tasks/process instances.

Temporary Task users

  1. Within a task, the user only sees the process-accompanying form and can upload documents.

  2. They do not have their own task list.

  3. The user cannot be assigned to a group, i.e. can only be addressed directly.

  4. The user is authenticated with their own password (SSO possible).

  5. The user is automatically deactivated after completing the last task within a certain period of time (3-30 days) and receives a new password after reactivation. The pool of users is therefore dynamic.

  6. The user can only start processes via web form or e-mail, as they do not have full access to TIM.

With Temporary Task Users, external process participants can be included in workflows.

License

To use the Temporary Task Users a license is required that supports this new user type. Like for Standard Users, Temporary Task Users require available slots in the license.

Should you decide to use Temporary Task Users, please contact our support via the License Request.

Company licenses can use the feature without the need to update their license.

Managing Temporary Task Users

There are 2 options to create Temporary Task Users. The most common way is by pressing the button in the top right corner of the Active Users page.

Manual creation

Here another option is available, should your license support the creation of additional Temporary Task Users.

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The manual creation of Temporary Task Users is similar to the creation of Standard Users, but fewer options are available.

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In the user details, we show the expiration time of the Temporary Task User. The expiration time is set to 3 days by default starting when the user completes their last assigned open task.

Automatic creation

The automatic creation of Temporary Task Users is handled via the CreateUserActionHandler which can be integrated into any workflow to dynamically create Temporary Task Users during the workflow execution.

https://tim-doc.atlassian.net/wiki/spaces/eng/pages/227675659