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In a process, the general flow is defined by how a process has to run. Concrete values do not yet exist here. A process consists of several activities that are to be executed in a particular sequence. These, in turn, consist of one or more tasks that must be performed by a participant.
Instances are started from this process and run according to the process model of the process.
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Smartforms are process-related web-forms and contain all required data for processing the process. These forms are attached to a process. From the start of an instance, the Smartform can be viewed at any time and data can be entered and changed.
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A process instance is a single process flow, which is based on a process. There may be any number of instances for a given process. Tasks to be completed will only be created after an instance has been started. The process of an instance is dependent on the underlying definition.
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A process consists of a range of activities, which are executed in a specific order. A process only continues once an activity has been completed. An activity consists of one or more tasks that must all be completed before the activity can be considered as completed. An activity can contain multiple tasks and is activated as soon as the process flow reaches the activity. All activities are displayed in a list as soon as an instance is selected.
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The task assignment clarifies who is responsible for what task. A task can be assigned directly, either to a user or to a group. If a task is assigned to a user, the user has to do the assigned task. If the task is assigned to a group, a user from the group has to do the task. A user can grab a task before starting the work, to ensure that no task is done twice. Also, users can hand over tasks if they cannot complete it. In this case, the task is released for editing to the entire group.
Besides the general user options for grabbing and throwing task, process owner with owner rights have the opportunity to change the user and group assignment in the assignment area of the properties tab. If a user has the role team-manager, the user is allowed to change the user assignment within the corresponding group. If requested, this functionality can also be enabled for all users of a Tenant. Find more information about how to assign tasks to a user and/or group in the chapter 'Assign tasks'.
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Group
A group consists of a combination of several individual users. For example, a group can be comprised of one or several divisions within a single company. Groups are necessary if tasks cannot be assigned to one single individual, but rather have to be split between different users in order to be completed within a certain time limit.
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