GenerateOffsetEscalationTimeHandler

Description

The ActionHandler GenerateOffsetEscalationTimeHandler sets the escalation time for this activity. The offset parameter determines how much earlier all tasks have to be finished before the processing time ends. On escalation time an email will be sent to the assignee for every open task on the “escalation activity”.

Class

com.dooris.bpm.actionhandler.GenerateOffsetEscalationTimeHandler

Parameter

Parameter name

Default value

Description

Valid examples

offSet

The offset value is given in the format of hhmm where hh are hours and mm are minutes. Alternatively, the value can be given as a percent.

It will be calculated according to the business calendar.

10%

escalationDuration

If the field escalationDuration is given, not the processing time of the activity is used, but the value of the variable, which is given by the escalationDuration.

The ActionHandler looks for the given variable with the suffix “-Nodename”

duration

escalationMessage

The text of the escalation email. It can contain system variables.

${eskalationsReason}