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For the escalations to work, the timer DoEscalation needs to be added in TIM. For the documentation on how to add the timer, see: DoEscalation
CountCritical must be activated in the 'Start Event'
A duration in which the task needs to be finished must be entered for the task to which the escalations should be attached
The time remaining/passed for each escalation needs to be stored in the escalation name with the following pattern:
Here, any text(<'+' or '-'><amount of time units><time unit abbreviation>)
abbreviation | time unit | example |
---|---|---|
s | seconds | +1s or -1s |
m | minutes | +1m or -1m |
h | hours | +1h or -1h |
It is also possible to combine them:
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