This feature enables sending customizable email notifications for group and user tasks.
Emails are triggered based on user settings or tenant profile configurations.
This feature enhances the task notification system by providing flexible and customizable email notifications, ensuring that all stakeholders are informed and can access their tasks efficiently. The support for variables, HTML content, and direct task links further improves the usability.
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User task mail process |
The ‘Send e-mail if new task was assigned’ button can be enabled on the ‘Tenant’ page (only by admin user).
The option to "Send email if a new task is assigned" should be activated by default on the 'Tenant' page for all users. If a user chooses to override this setting in their profile by unchecking the checkbox, they will not receive any task-related emails.
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If a task gets assigned, a new mail is created.
User task mail is successfully displayed on the outbound email list section and is only sent to the assigned user.
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Group task mail process cases |
The ‘Notify by group mail’ button on the 'Tenant' page should be enabled.
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After the mail is send to user email, it receives a nice looking email as we have provided provided in the HTML template
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