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Forms can be made externally available via the properties so that instances can be started from external users. This feature makes it easier to integrate the suppliers or the customers in your Workflows. In order to configure this feature, you need to navigate to the Workflow Repository and open the specific Workflow.
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Workflow list
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In order to make changes to a workflow, you need to first restore the published version.
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copy the published version and then edit it.
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Reference | Attribute | Description | ||||||
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| Copy | The ‘copy’ button, allows user to create a new editable version of the current workflow. | ||||||
| Edit | The ‘edit’ button, enables users to create a new, editable version of the current workflow process model | ||||||
| Workflow Properties | The ‘workflow properties’ button, opens a modal that provides access to the webform start configuration and toggle buttons. |
Now you can make the desired changes according to your needs. In the section PropertiesWebform, three features are available which are Webform start, Topbar and Documents.
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External access for the Form/Webform
In order to allow an external instance start of the Workflow ‘Access Rights Request’, you need to activate the checkbox ‘Webform start’. The link to the Form will be available and can be copied via ‘Copy webform link’ after publishing.
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- toggle buttons should be enabled
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Reference | Attribute | Description | ||||||
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| Webform | The webform tab offers the toggle buttons for the webform start configuration. | ||||||
| Toggle buttons | The toggle buttons should be enabled for the configuration.
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| Save | Click on ‘save’ button to save the changes that were made by enabling the toggle buttons. | ||||||
| Publish | You need to publish the new version to make your changes available. |
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Workflow list
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Reference | Attribute | Description | ||||||
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| Ellipsis button | Ellipsis button of the workflow opens a dropdown that offers the webform link | ||||||
| Copy Webform Link | The user can view the external form of a task by navigating to the copied link of the webform |
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External access for the Form/Webform
The form is now accessible via external users without any authentication or user information by navigating to the copied link of the webform.
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Element Control for the Webform Start
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Now you can make changes to your external webform view via the element control panel.
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Updating your Webform
First, you need to restore save changes and then you can publish your version . You need to activate the checkbox ‘Topbar’ in the Properties to add it to your Webform.
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Publish your new version to make your changes visible.
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The link to your Webform will stay the same. You can see that your Webform now has a topbar with the tenant logo and the language section.
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been updated and all the fields are required.
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Adding an attachments section to your Webform
For specific Workflows, it is necessary that the users can upload documents on instance start. This is also possible for Webforms, you can activate this feature by clicking on the checkbox ‘Documents’ in the Properties section.
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You need to publish your version again to make your changes visible.
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You can see that now your Webform has a new ‘Attachments’ tab which external users can use to upload documents.
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Documents can be uploaded via Upload file(s) button or Drag and Drop.
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If the external user tries to upload a document which is not supported, the following error message will be displayed.
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In our example, we can now see a task of instance '336517541356' appearing in the open onboarding tasks list:
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