Description
The ActionHandler GenerateOffsetEscalationTimeHandler sets the escalation time for this activity. The offset parameter determines how much earlier all tasks have to be finished before the processing time ends. On escalation time an email will be sent to the assignee for every open task on the “escalation activity”.
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Class
Code Block |
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com.dooris.bpm.actionhandler.GenerateOffsetEscalationTimeHandler |
Parameter
Parameter name | Default value | Description | Valid examples | ||
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| The offset value is given in the format of hhmm where hh are hours and mm are minutes. Alternatively, the value can be given as a percent.
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| If the field escalationDuration is given, not the processing time of the activity is used, but the value of the variable, which is given by the escalationDuration.
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| The text of the escalation email. It can contain system variables. |
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