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Boundary escalations
Definition
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In the example process, the time stored in the non-interrupting escalation is (-1h). That leads to a reminder email being sent out 1 hour before the duration planned for the task runs out.
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Interrupting escalation
An interrupting escalation can be recognized by the solid border in the process model. It interrupts the 'normal' flow of the process, and the path of the boundary escalation is chosen from there on. Each escalation needs to end in an 'End Event'.
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